Refund Policy

This Refund Policy explains how refund requests are handled for plans purchased through Xtream IPTV Pro. Current plans and pricing are shown on our Pricing page. This policy should be read together with our Terms of Service.

To request a refund, contact us at support@xtreamiptvpro.com with your purchase details and the reason for your request.

We review refund requests individually, in light of the circumstances of your purchase and the terms presented to you at the time of purchase. Submitting a request does not guarantee that a refund will be granted. We will respond to let you know the outcome.

Where a refund is approved, it is returned using the original payment method whenever technically possible. Processing time can vary and may depend on your payment provider — we are not able to guarantee a specific timeframe.

Plans are currently billed as a one-time payment for a fixed access duration (for example, 1, 3, 6, or 12 months) rather than an automatically recurring subscription, so there is no ongoing charge to cancel. If that changes in the future, this section will be updated to explain how to cancel recurring billing.

If you have a concern about a charge, please contact us at support@xtreamiptvpro.com first, so we have the opportunity to resolve it directly, before initiating a chargeback or dispute with your payment provider.

We may update this policy from time to time. Material changes will be reflected by updating the “Last updated” date above.

Questions about this policy can be sent to support@xtreamiptvpro.com.